FUNDA Holiday Camps & Childcare

FAQ's

Here's Our Most Frequently Asked Questions:

Are FUNDA Staff DBS Checked?

All FUNDA Staff have an Enhanced Child Workforce DBS.

Are Drop Off Times Flexible?

You are more than welcome to drop off and collect your child within your booked time frame, however please be aware that we cannot accept responsibility for any children before the set start time of your camp.

Are There Any Spaces Left?

We always staff according to the amount of attendees booked on to camp. We will make everyone aware in advance when we are moving towards full capacity.

Can Coaches Apply My Child's Sun Cream?

All children attending camp must apply sun cream before attending. They can bring their sun cream with them which must have their name clearly wrote on the bottle.

Coaches will remind children to apply sun cream and direct them during hotter days.

Can I Obtain Proof My Child Has Attended?

You can track this information in your online account, this will have our OFSTED registration number, dates attended and amount paid.

Should any further information be required you will need to contact head office on 01282 879 835.

Can I Spread 3-5 Day Bookings Over Different Weeks?

3-5 day bookings are per calendar week and can't be spaced out from one week to the next.

Can I Pay With Childcare Vouchers/Tax Free Childcare/Childcare Grant

YES. We accept childcare voucher payment from a number of different providers, if you require us to register with another provider please contact FUNDA:

Apple Childcare Vouchers
Busy Bees Benefits
Care-4 Childcare Vouchers
Co-Op Vouchers
Computershare Vouchers
Edenred Vouchers
Fideliti Childcare Vouchers
Kiddi Vouchers
RG Childcare
Sodexo
Tax Free Childcare
Childcare Grant Payments

You must BOOK ONLINE and follow the on screen instructions, answering all questions and remember to enter the coupon code 'CHILDCARE' when you Checkout.

This will bring your balance to £0.

Our FUNDA team will make sure payment has been completed from your chosen Childcare Voucher Provider where this is your own responsibility.

Do FUNDA Offer Sibling Discounts?

Yes we offer sibling discounts which are available to view on your chosen venues Holiday Camp page.

How Do I Register My Child's Place?

All Bookings Are Done Online

CLICK HERE.

How Will I Know My Child Is Ok?

Our staff will contact you via the phone directly should there be any issues. All our staff work in primary education and are extremely experienced when working with groups of children, so instances where parents must be contacted are very rare.

What Ages Does My Child Have To Be?

Your child must be of a Reception aged 4-11. Children who haven't attended primary school that year unfortunately can't attend until they reach primary school age.

What Will My Child Be Doing?

Your child will be taking part in differentiated physical activities that are proven to: ENGAGE, INSPIRE, MOTIVATE & EMPOWER every child.

Sport does NOT inspire ALL for this reason FUNDA ensure that every child is engaged by delivering physical activity, rather than just sport all all day, every day.

Specially trained FUNDA Educators will be teaching and delivering many activities including;

Physical Activities
Sports
Creative Play
Competitions
Inflatable Obstacle Courses, Pillow Wars, Slides, Bouncy Castles.
Health Education
Fitness
Wake & Shake
Theme Days
...And So Much!

FUNDA is compliant with OfSTED meaning all our teaching and learning fully compliments the early years and primary school curriculum.

What Are The Staff Ratio's

FUNDA are OFSTED registered and therefore fully meet the expected criteria around staff to child ratios.

What If My Child Has Additional Needs?

Children on camp MUST be completely and fully able to complete tasks such as going to the toilet without assistance as our coaches will not be able to help for safeguarding reasons.

FUNDA cannot offer one-one support, and reserve the right to cancel the booking, without refund if we believe children have been booked under false pretences.

In order to ensure we remain completely inclusive and accessible for all, we are able to consider children requiring one to one care, if said care is provided by the child’s regular carer, providing DBS checks are in place.

This must be approved by FUNDA Head Office to ensure relevant checks have been completed.

If you aren't sure? Please contact us.

What Does My Child Have To Wear?

Clothing and footwear appropriate for physical activity.

Please also send your child with a coat with all items named.

Where Can I View FUNDA Policies?

Please CLICK HERE to view all FUNDA's policies.

What Is Your Payment Policy?

Once you have registered your child's place online you have fully committed to your reservation/booking. If you do not honour your booking or do not show up on the day of camp for any reason you will be charged the full cost of your booking. This is due to staffing requirements adjusted once you reserve your child's place.
If you have not paid your full balance upon booking and are registered on a payment plan, the payment will come out on the Friday of the week prior to your child is due to attend camp. We appreciate your cooperation ensuring you have sufficient funds available to make payment.
Once payment has been received FUNDA do not offer any refunds.
By Registering a payment method with FUNDA you agree FUNDA can process payments for outstanding balances with payment method registered.

Do You Offer NHS Discount?

On behalf of FUNDA we would like to thank all NHS key workers. FUNDA offers 20% discount for all NHS staff, we will need a copy of your NHS ID Badge on file to confirm your discount.

How To Pay Using Childcare Vouchers/Tax Free Childcare/Childcare Grant?

YES. We accept childcare voucher payment from a number of different providers, if you require us to register with another provider please contact FUNDA:

Apple Childcare Vouchers
Busy Bees Benefits
Care-4 Childcare Vouchers
Co-Op Vouchers
Computershare Vouchers
Edenred Vouchers
Fideliti Childcare Vouchers
Kiddi Vouchers
RG Childcare
Sodexo
Tax Free Childcare
Childcare Grant Payments

You must BOOK ONLINE and follow the on screen instructions, answering all questions and remember to enter the coupon code 'CHILDCARE' when you Checkout.

This will bring your balance to £0, then our FUNDA team will make sure payment has been completed from your chosen Childcare Voucher provider where this is your own responsibility.

Any problems please call: 01282 479 835